Frequently Asked Questions
Q: When will I receive my order?
A: Most orders are shipped within 24-48 hours of order placement. Our carriers pick up packages at our shop daily around 8-9am EST. We work hard to get most orders that are placed the night before processed by the next morning. You can find tracking information in your email.
Q: Can I purchase this item in a custom color or raw?
A: We are sorry, at this time we do not offer custom colors or a raw finish. However we do stock 5 different colors. Due to high demand we sometimes sell out of certain colors.
Q: I ordered a CAT Adapter and my fuel system won’t prime. What do I do?
A: Our adapters are designed for maximum flow to prevent fuel starvation. This means the drain back valve (AKA ball & spring) must be removed from the OEM filter housing. For more details please see: Installation > 6.6l Duramax CAT Adapter.
Q: Do your products have a warranty?
A: Yes, you’re covered! All of our parts are warrantied against flaws in workmanship. We take pride in our products and manufacture them to the highest quality standards. Please contact us for specific warranty details relating to your item of interest.
Q: Can I upgrade shipping?
A: Yes, please add the item to your shopping cart to see a list of shipping options. Please note that all transit times are estimates.
Q: Can I pick up this item?
A: Due to high order volume and limited staffing we currently do not offer customer pick up.
Q: Will this part fit my truck?
A: Please see the item description. We list the fitment at the bottom of the description.
Q: Can I receive a sponsorship?
A: We are sorry, at this time we are not accepting new sponsors.